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PLEASE NOTE:   Stained Glass colors will vary.  That is the beauty of stained glass. Because of the nature of stained glass and the number of pieces of glass used, colors in individual items will vary. Glass colors and texture, like dye lots of fabric, can change from one shipment to the next, from the manufacture. Images shown on your browser may show a different color variation, as well as if the image is a photo or drawing. A drawing's color are a representation of the glass color and not the actual glass.

The Web site pictures of the product are either photos or drawings.



Shipping on Ready Made Products - In Stock and Made to Order:

Since it would be very difficult to keep an inventory of every item on the website in stock at all times, some items here are made-to-order at the time of purchase. By using this method, you, the buyer, has the opportunity to change glass choice, colors or even the size to suit your needs.  If you would like to add or remove a flower, for an example, that can also be done. Items that happen to be in stock will ship within 48 hours, usually 24 hours.  Allow 1 to 4 weeks for delivery of made-to-order stained glass products.  Some smaller items are usually within a week.  International orders are welcome.

Please contact me if you would like to know the approximate shipping time of a particular item or have any questions about a product. Otherwise an approximate shipping date will be in the order confirmation e-mail.  International shipping is available.


Custom Design and Make to Order:

For design and made to order stained glass product, allow 2 to 6 weeks for delivery after the final design approval.  The complexity of the design will determine the time to make and ship. 

The design service is $ 85.00. Upon start of making the product the complete cost is to be paid upfront, minus the $ 85.00 design fee.  If you change your mind and want the design only and have a local artist make it, see below for the charges.  International orders are welcome.


Custom Design Service and Pattern:

For custom design service, this includes the design and a pattern with glass suggestions. This service is if you wish to have a local Stain Glass Artist near you to  make the item.

The service is $ 85.00 USD. If you change your mind and choose to have me make the item than the $ 85.00 will be credited to the price of the item.  International orders are welcome.

I maintain all copy rights to my designs. You can not reproduce the designs in any form. If ordering the custom design service only, you are allowed to have a local Artist make one item and the Artist and Customer must credit me as the designer.


 Purchase Patterns:

When you purchase a pattern, I will e-mail you the pattern in 3 formats, GlassEye, JPG and PDF Format and one color picture of the pattern. If you want a pattern in a different size, add the Resizing item at end of page to your shopping cart.  

If you purchase a printed copy and have it mailed to you, I will print 2 copies, one on 42 lb coated paper and one on 35 lb paper.  Also I will mail one color picture of the pattern. If you want a different weight pattern paper for the 2 copies state what lb you want in the comment section of the PayPal payment screen.  Pound paper available is 21 lb and 24 lb. The pattern will be mail in a tube via USPS.

The copyright protection state that you may not share the pattern with others, weather in paper form or electronic version, no e-mailing to glass list or friends. You have my permission to make and sell as many items that  you make.

After I receive notification of payment thru PayPal the patterns will be e-mailed to you with in 24 hours. 


International Sales - Please Read:

Customs forms will be filled out accurately. They will be marked as merchandise with the value of the sale amount. The buyer is responsible for any and all duties, taxes, or additional charges in their home country.



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Contact:        

RJones@Roxanne-Jones.com

RJones Glass Art Studio

La Quinta, Calif. 92253

Phone: 760-564-1005

 



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Questions or comments, please contact RJones@Roxanne-Jones.com
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